WellSpan Health opened a new 24/7 Behavioral Health Walk-In Crisis Center in York, Pennsylvania, offering an alternative to emergency department care for people experiencing a mental health crisis. The center, located in the Loretta Claiborne Building at 605 S. George St., Suite 100, provides on-site behavioral health assessment, stabilization, and connection to ongoing support with no appointment or referral needed.
Services and Features
The Walk-In Crisis Center model supports individuals of all ages experiencing acute emotional, mental, or behavioral distress. Services include walk-in access, same-day assessment by behavioral health professionals, comprehensive suicide and violence risk assessments, and short-term treatment and stabilization in a comfortable, safe, and therapeutic setting. Upon arrival, individuals are greeted by a trained care team and guided through a private evaluation to understand immediate needs and safety concerns.
The center is staffed by a multidisciplinary behavioral health team that may include licensed clinicians, nurses, peer support, and other behavioral health professionals who collaborate to create a personalized stabilization plan and connect individuals to follow-up care. Individuals who arrive with higher levels of medical need such as a physical health emergency will be transported to a hospital emergency department for care.
Community Partnership
The center is made possible through partnership with York/Adams HealthChoices and the Mental Health/Intellectual and Developmental Disabilities programs in York and Adams counties, along with Community Care Behavioral Health. York County President Commissioner Julie Wheeler stated: “Thanks to this partnership with WellSpan, York Countians who are in the midst of a mental health crisis now have a safe place to go to get treatment beyond the hospital emergency room.”
In addition to walk-in services, WellSpan Crisis Intervention will continue to provide mobile crisis care in York and Adams counties. Dr. Ken Rogers, vice president and chief medical officer at WellSpan Behavioral Health, stated that the center “was designed to reduce barriers and stigma, offering a calm, therapeutic environment where people can be assessed, stabilized and connected to the next steps in their treatment journey.”
This article is an AI-assisted summary. All facts and figures are drawn from the original report: https://www.wellspan.org/articles/2026/04/web---crisis-walk-in-center-opens-in-york